After the success of our Manchester Conference in Feb, we're coming to do it all again in Bristol!
If you run the operational heartbeat of a law firm, this room is for you.
The Legal Heart is a safe, peer‑level space for the people responsible for how law firms actually run – particularly those in micro‑small practices, often with around 20–80 people.
It’s an opportunity for operational realities to be discussed openly, without hierarchy, judgement or selling.
- Bristol
- 12pm - 6pm
- Monday 28 September 2026
Why The Legal Heart?
This is your invite into a room where you belong
Operational leaders shoulder invisible work: responsibility fatigue, decision load, isolation. This room is where those realities can be voiced and solved together.
Why now
In 2026 running a small firm means navigating people, process, compliance and wellbeing shifts simultaneously. This is a peer-led safe space.
Why The Legal Heart
We’re committed to psychological safety. We keep the room closed, the agenda honest, and the intent clean: no pitches, no ambush demos, no ego.
Who is this for?
- Practice Managers and Practice Directors
- Operations / Office Managers
- Directors running the business side
- Owner‑operators wearing multiple hats
What you'll experience in the room
Peer‑level conversation, not panels
Guided, candid dialogue that will resonate
Holistic view of running a firm
Full lens on the entire eco-system – Ops, people, systems, compliance, wellbeing
Practical takeaways
Tools, templates and actionable next steps you can apply the next working day
Sponsor presence, carefully held
Aligned supporters share learnings, knowledge and pragmatic actions – no demos, no awkward pitches
Tickets
Please Note
Ticket purchases should only be made by those that are employed in a law firm. If you are a legal sector supplier or consultant, please email enquiries@arieslpm.com to discuss. We reserve the right to refund a ticket if purchased by anyone that is not employed by a law firm.
Agenda
The event will run from 12pm – 6pm.
Welcome
Kirsty Pappin, Aries Legal Practice Management
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Practice Managers Are the Bridge in the Coalface
Quick fire question round.
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Staying Authentic and Human
Authentic leadership and psychological safety for sustainable, high-performing legal practices.
Hannah Beko, Authentically Speaking
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Q&A: Absence Management and Tricky HR Tasks
The stuff that keeps you awake rarely makes the agenda. Bring the questions you can’t ask anywhere else.
Helen Manson & Helen Kirk-Blythe, ComplexHR
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Quick Wins Using Copilot for Your Marketing and Comms
A session about useful AI without the hype. Leave with insights you can use the next day.
Rachel Booth & Christine Champion, Mighty Moxie Consulting
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True Love with Finance
Make finance feel human, accessible and useful, don’t fear the spreadsheet.
Tom Blandford, SurSum Advisory & Claire Ellis, JJ+H Accounting Services
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Data Never Lies, Except When It Does
Learn how to use data to your advantage, avoiding common pitfalls in analysing performance. Ensure that your small law firm relies on insight for decision making and not gut feel and guess work.
Graeme Hills, Aquarius Reporting
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What’s Hot in Compliance, in 1, 2, 3
Remove the anxiety and defeat the overwhelm with this session that breaks compliance down into simple practical steps.
Kate Burt, HiveRisk
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External Support, Because You’re Worth It!
Interview-style presentation, where Kellie dives into how external support can truly elevate your law firm business.
Kellie Simpson, Kellie Simpson Business Support and Virtual Assistant
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Closing Remarks
Kirsty Pappin, Aries Legal Practice Management
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Drinks & Networking
Sponsored by NetDocuments.
Frequently Asked Questions
Is this event salesy?
No. The room is intentionally vendor‑neutral. Sponsors support learning; they do not pitch.
Is it relevant for small firms?
The Legal Heart is shaped for the operational leaders of micro‑small law firms. Many of the firms in our community have between 20 and 80 people, often fewer. Sole practitioners and those from slightly larger firms are equally welcome. What matters is that you’re responsible for how a firm truly runs – this room is built with you in mind.
How is confidentiality handled?
Chatham House Rule. No recording. No names in public recaps.
How many seats are there?
Deliberately few. This is a limited ticket only – this is a chance to have real conversations.
What if I can no longer attend?
You may transfer your seat to a colleague who fits the criteria. Please let us know in advance.
Can I attend if I’m a vendor/consultant?
Ticket purchases should only be made by those that are employed in a law firm. If you are a legal sector supplier or consultant, please email us to discuss. We reserve the right to refund a ticket if purchased by anyone that is not employed by a law firm.
Is the Venue Accessible?
The venue is accessible. Please view more information here.
The Venue
- The Planetarium & Space Gallery - We are Curious, One Millennium Square, Anchor Rd, Bristol BS1 5DB
How to find us
The nearest railway station is Bristol Temple Meads. From the station you can:
- Walk, approximately 20 minutes
- Take a taxi, approximately 5 minutes
- Catch a bus, approximately 10 minutes
- Take a ferry, approximately 17 minutes
From Temple Meads, First Bus routes 8 or 9 run to College Green. From there, walk past Bristol Cathedral and We The Curious is directly ahead.
If travelling within Bristol:
- First Bus 8 or 9 stop at College Green, a short walk away.
- Park & Ride 902 (Portway) stops directly on Anchor Road next to the venue.
- M2 (Long Ashton Park & Ride) stops at Wapping Wharf, around 10 minutes’ walk away.
- 904 (Brislington Park & Ride) stops in Bristol city centre.
The most convenient parking is:
Millennium Square Car Park
- Directly underneath and adjacent to We The Curious
- Open 24 hours
- 550 spaces
- CCTV and on-site security
- Height restriction: 2m
Use Sat Nav postcode BS1 5LL for the car park entrance.
Please note that the venue is within Bristol’s Clean Air Zone, so charges may apply depending on your vehicle.